I received my shampoo and conditioner, used it after taking down my braids and I'm in love. Let me tell you! My hair had been coming out in hunks and I couldn't understand why. I keep braids in my hair and never had a problem with alot of hair shedding out. I didn't know if it was from the new medicine I was taking or from this other product I was using. Well after the first use of the shampoo my pores felt amazing. I fell asleep with the conditioner on my head and like magic my hair was coming out in hunks like before. I was so excited I contacted the owner of Beautifullgro and expressed my wonderful experience.